My report has been rejected. What should I do now?
If you receive notification that your report has been rejected, this means that there is something wrong with the content of the report, so the report has not been registered by FIU-the Netherlands. In the reporting portal, you can find the rejected report under ‘Reports submitted’. You can then open the report and modify it. Click here (NL) for more detailed instructions.
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On the basis of Articles 19 and 20 of the Money Laundering and Terrorist Financing (Prevention) Act (Wwft), if entities with an obligation to report do so in good faith, correctly, in full, and in a timely manner, they have criminal indemnity and are not liable under civil law. This means that as a reporting party you cannot be held liable for any damage your customer may incur as a result of your report, for instance. In addition, data that you report to us in accordance with the standards may not be used against you in a criminal investigation.
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For security reasons, the content of your report is removed from the reporting portal after 24 hours. From then on, you will see a summary version of your report.
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The procedure for reporting an unusual transaction is set out on the page Obligation to report.