If you receive notification that your report has been rejected, this means that there is something wrong with the content of the report, so the report has not been registered by FIU-the Netherlands. In the reporting portal, you can find the rejected report under ‘Reports submitted’. You can then open the report and modify it. You will see a text explaining why the report was rejected. If you do not understand the reason given, please email the Service & Intake Department.

If you do understand the reason and want to modify the report, click on Grid Revert or Reset. It is also possible that after reading the reason, you decide not to report because your report does not fall under the reporting obligation. In that case, you do not need to do anything.

The procedure for reporting an unusual transaction is set out on the page Obligation to report.

On the basis of Articles 19 and 20 of the Money Laundering and Terrorist Financing (Prevention) Act (Wwft), if entities with an obligation to report do so in good faith, correctly, in full, and in a timely manner, they have criminal indemnity and are not liable under civil law. This means that as a reporting party you cannot be held liable for any damage your customer may incur as a result of your report, for instance. In addition, data that you report to us in accordance with the standards may not be used against you in a criminal investigation.