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FIU-the Netherlands

Payment service providers

As a payment service provider, you are obliged to report unusual transactions to FIU-the Netherlands. This is provided for in the Money Laundering and Terrorist Financing (Prevention) Act (Wwft). You are required to report both completed transactions and transactions that have not yet been completed (intended transactions). This way you contribute to the fight against money laundering, predicate offences and terrorist financing.

Your supervisor

De Nederlandsche Bank (DNB)

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When do I report a transaction?

You are required by law to be alert to the transactions and actions of your customers, and to report unusual transactions. As a payment service provider, you know what is usual in your industry. You are therefore best positioned to assess whether a transaction is unusual and may be related to money laundering, predicate offences or terrorist financing. That underlines the importance of your professional judgment.

There are transactions that you should always report, regardless of the circumstances. These are transactions that meet the objective indicators.  An overview of all the indicators that help you to assess transactions is given below. In addition, the general guidelines of the Ministry of Finance and the Ministry of Justice and Security and the guidelines of De Nederlandsche Bank (DNB) provide pointers on complying with the law. DNB is your supervisor and monitors your compliance with your obligations under the Wwft. 

What indicators help me to assess transactions?

There are 5 indicators that may apply to payment service providers. They will help you determine whether you should file a report with FIU-the Netherlands. You must always report transactions that meet the objective indicator. For the subjective indicator, it is particularly important that you assess whether a transaction is unusual.

The literal description of the indicators in the Wwft Implementing Decree is given below. Use the codes in front of the indicators when reporting an unusual transaction. If your report is based on a subjective indicator, it is important to include a detailed description of the transaction and explain why you suspect money laundering or terrorist financing.

Subjectief01 – “Een transactie waarbij de instelling aanleiding heeft om te veronderstellen dat deze verband kan houden met witwassen of financieren van terrorisme.”
Objectief01 – “Het ligt in de rede dat transacties die in verband met witwassen of financieren van terrorisme aan politie of Openbaar Ministerie worden gemeld, ook aan de Financiële inlichtingen eenheid worden gemeld; er is immers de veronderstelling dat deze transacties verband kunnen houden met witwassen of financieren van terrorisme.”
Objectief05 – “Een contante storting voor een bedrag van € 10.000,– of meer ten gunste van een credit card of een vooraf betaald betaalinstrument (prepaid card).”
Objectief06 – “Het gebruik van een creditcard of een vooraf betaald betaalinstrument (prepaid card) in verband met een transactie voor een bedrag van € 15.000,– of meer.”
Objectief12 – “Een geldtransfer voor een bedrag van € 2.000,– of meer, tenzij het een geldtransfer betreft door een instelling die de afwikkeling van bedoelde geldtransfer overlaat aan een andere instelling waarop de meldingsplicht, bedoeld in artikel 16, eerste lid, van de wet, eveneens van toepassing is.”

Do you believe that a completed or intended transaction meets one or more of these indicators? If so, you are legally obliged to report it to us. Reports based on the subjective indicator may, for example, concern customers who refuse to identify themselves.

Of course, there are many more types of unusual situations. More information about this is given in the practical examples for payment service providers. The examples will give you an idea of what to consider. They help you to better recognize unusual transactions and decide whether you should file a report.

What happens to an unusual transaction?

An institution that has reported an unusual transaction receives an automatic message, i.e. an acknowledgement of receipt. This is important in connection with indemnification. We will investigate this unusual transaction. If we declare the transaction suspicious after investigating it, it is made available to investigative, intelligence and security services. They conduct a further investigation based on their own priorities.